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Dugout Stores Survey

Dugout Stores survey Thank you for taking the time to fill out our customer survey for the Colorado Rockies Dugout Stores. As the team owned and operated retail stores, we are committed to being all things Rockies for each community that we serve. These surveys will help ensure that we are fulfilling our commitments.

Please answer the survey questions below.

1. Which location did you most recently visit?

Colorado Springs
Denver
Flatirons
Greeley
Littleton

2. How would you rate your overall experience?

Excellent
Good
Satisfactory
Poor
Comments:

3. Why did you visit the Dugout Store today?

Ticket Purchase
Ticket Exchange
Merchandise Purchase
Just to see what was new
Comments:

4. Did you find the staff to be helpful and knowledgeable in all aspects?

Yes
No
Comments:

5. Were you informed of our exclusive Dugout Store ticket promotion, and any other available promotions?

Yes
No
Comments:

6. What type of merchandise would you like to see more of?

Hats
Polos
T-shirts
Jackets
Sweatshirts
Collectibles
Other (Please comment)
Comments:

7. How many times a year do you visit the Dugout Store for ticket service (exchanges or purchases)?

Never
1 to 5
5 to 10
More than 10
If "Never", please comment:

8. How many times a year do you visit the Dugout Store for merchandise?

Never
1 to 5
5 to 10
More than 10
If "Never", please comment:

9. How did you hear about the Dugout Store?

Commercial
In-game mention
Web site
Word of mouth
Season Ticket Holder
Other (Please comment)
Comments:

10. Are the current hours of the Dugout Stores satisfactory? (If no, please comment)

Yes
No
Comments:

11. Have you ever bought Rockies merchandise online?

Yes
No
If so, please tell us the name of the site:
Comments:

12. Please share any additional thoughts or comments about our service and services that you would like to see at your local Dugout Store.

Comments:


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* Last Name

* Address

  Address (contd.)

* City

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* Zip Code

* Contact Number

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