Front Office Biographies

Derrick Hall
President & Chief Executive Officer

Developing under the O'Malley family ownership of the Los Angeles Dodgers as a young executive in the 1990s, Derrick Hall learned the value of taking care of the team's fans and creating culture throughout the organization while striving to put a competitive team on the field on an annual basis. Now, as President and Chief Executive Officer of the Arizona Diamondbacks, Hall stands out among his peers within the sports industry with his exceptional people skills to communicate with the team's dedicated fan base and by preaching the core values he established to employees throughout the D-backs organization.

Hall, who added the title of CEO on Jan. 2, 2009 after serving as team president for parts of three seasons, routinely communicates with fans as part of his "one fan at a time" concept by answering every letter, email or phone call. He also conducts monthly chats on the Internet and spends most of his time at home games communicating with the fans in the stands to ensure their fan experience at Chase Field is exceptional. Hall also developed mission and values statements for all employees, including a "Circle of Success" to focus the organization's efforts on fan experience, performance, community, culture and financial efficiency.

He also holds President's Roundtable meetings with employees and formed a President's Council, comprised of select members of the executive management team and a rotating committee consisting of the organization's Employee of the Month winners, to organize numerous company events to enhance the culture through the company.

Hall installed a FAWTSY (Find A Way To Say Yes) customer service policy throughout the organization to further improve upon the extraordinary fan experience at Chase Field, which also includes "A-Game All-Stars" and "Wow!" programs to reward game-day employees that have so many touch points with the D-backs' fan base. The organization's investment into its employees resulted in the D-backs being named one of the "Best Places to Work" in Phoenix by the Phoenix Business Journal and BestCompaniesAZ in 2007 and 2008, becoming the first sports organization to win such an honor, as well as by PHOENIX magazine in 2008.

Hall has also been invaluable in the community re-establishing relationships with civic leaders and serving on the board of the Arizona Diamondbacks Foundation, which raised more than $2.5 million in 2008 to be given back to non-profit organizations throughout Arizona and donated a total of $14.5 million since its inception in 1997. In addition to the team's annual giving in 2007, he and the ownership group donated $5 from every ticket sold during the final five weeks of the season that resulted in $622,000 being donated to 27 children's charities throughout Arizona with the help of the United Way. Hall also established a first-of-its-kind season ticket scholarship plan for fans or existing season ticket holders who may have experienced a change in personal circumstances or who could demonstrate financial need that resulted in seven families being given full season tickets on the lower level at Chase Field for the 2008 and 2009 seasons.

Hall is also a member of The Thunderbirds, Young Presidents' Organization, ad hoc committees for the ASU Alumni Association and ASU Athletic Director, UMOM, Make-A-Wish Foundation of Arizona's Sports Council and was the 2006-07 Honorary Chairman for the Big Brothers Big Sisters of Central Arizona's annual campaign as well as the Honorary Host of the 2007 ASU Founder's Day. He is an active member of the Ohio University Sports Administration Alumni Advisory Board and is very active with charitable organizations by serving on the following Boards: Arizona State University Foundation Board of Trustees, ASU Downtown Campus, Greater Phoenix Chamber of Commerce, Greater Phoenix Convention and Visitors Bureau, Downtown Phoenix Partnerships, US Airways Education Foundation, Valley of the Sun United Way, United Blood Services, Baseball Professional Scouts Foundation, Phoenix Community Alliance, Arizona Science Center, Arizona Mexico Commission, Phoenix Police Reserve Foundation, Great Hearts Academy, Leukemia & Lymphoma Society, Rodel Foundation, Sports Philanthropy Project, Hispanic Chamber of Commerce, Arizona Opera and the Brandon Webb K Foundation. Hall also serves as chairman of the following Boards: 2008 Juvenile Diabetes Research Foundation Walk to Cure Diabetes, Principal for a Day and the Arizona Foundation for Women's "Men's Anti-Violence Network." He will also serve as the chairman of the Valley of the Sun United Way fundraising campaign in 2009.

For his many accomplishments within the sports industry, Hall was named to the SportsBusiness Journal's prestigious "Forty Under 40" class in 2008. In 2007, Hall was named the "Father of the Year" for Arizona through the American Diabetes Association, was the recipient of the "Al Molina Community Lifeline Award" from Teen Lifeline and was named to Phoenix Business Journal's annual "Forty Under 40" list.

Hall originally joined the D-backs on May 23, 2005 as Senior Vice President, Communications and served in numerous other categories until being named President on Sept. 6, 2006. Prior to joining the D-backs, Hall made a brief stop as Senior Vice President, Corporate Communications for KB Home, a Fortune 500 company based in Los Angeles, where he increased the brand awareness of the nation's fifth-largest homebuilder. He spent parts of 12 seasons with the Los Angeles Dodgers, joining the organization's Single-A Florida State League affiliate in Vero Beach, Fla., in 1992 and departing as the club's Senior Vice President, Communications in 2004. In between, he was a strategic communications specialist that served key roles during three ownership changes with the Dodgers and was recognized for reuniting Fernando Valenzuela with the organization after hiring him as a color analyst for the team's Spanish radio broadcasts in 2003. Known as an industry-wide specialist in strategic communications, Hall spent a great deal of time on image building, media training, brand promoting, pro-active story pitching and crisis management, and taught a sports public relations class at the University of Southern California.

Hall stepped outside of baseball for employment during the 1999 season, first as a member of the media as a host for a three-hour morning talk show on the Dodgers' flagship station (XTRA 1150 AM) and as host of the "Dodger Game Day" pre-game radio show when the team played at Dodger Stadium. He also had a stint in front of the camera as a fill-in sports anchor at KNBC-TV Channel 4 in Los Angeles.

Hall received a bachelor's degree from Arizona State University, where he was named "Man of the Year" in 1991, in broadcasting and journalism and a master's degree from Ohio University in sports administration. In 2002, he was inducted into the ASU Walter Cronkite School of Journalism and Mass Communications Alumni Hall of Fame and was awarded the ASU Young Alumni Achievement Award in 2003. In 2006, Ohio University's Sports Administration Program awarded Hall as the 25th recipient of the Charles R. Higgins Distinguished Alumnus Award.

Hall and his wife, Amy, reside in Paradise Valley with their children Logan, Hayden and Kylie.


close window        print window